Guides

Free up phone storage without deleting what matters

When a phone says “storage full”, the cause is usually photos, videos and chat media, not apps. Here is a safe order to clear space.

  1. See what is using space. Open storage in settings. It breaks usage down by category and app.
  2. Back up your photos to a cloud service or your computer. Confirm they are there before deleting anything from the phone.
  3. Clear chat media. Messaging apps keep every photo and video sent to you. Review large files in each app’s storage screen.
  4. Delete large videos and screen recordings you no longer need.
  5. Offload unused apps. Some phones keep the app’s data and remove the app itself.
  6. Remove downloaded music, podcasts and offline maps you do not use.
  7. Empty the recently deleted folders. Deleted photos often stay for about a month.

Keep a buffer

Try to keep at least ten percent of storage free. The phone runs smoother and has room for updates.

Before you delete

If a file is the only copy of something important, copy it first. A deleted file is often gone for good.

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